• The consumer has the right to return a product of proper quality to the seller if it does not meet their expectations in terms of shape, size, style, color, or dimensions.
  • The consumer has the right to exchange a product of improper quality for a similar product without defects (if available) or choose another item of the same value from the assortment.
  • The consumer has the right to exchange or return an item within 14 days, provided they have a proof of purchase and the product retains its original condition and all tags are intact.

Delivery costs for returning a product of proper quality are covered by the buyer.

The following items are not subject to exchange or return:

  • · Items that have been used;
  • · Items used for photo/video shoots;
  • · Items without proof of purchase;
  • · Items delivered outside the territory of Ukraine;
  • · Custom-made items;